Some Android users have reported not receiving their TickTalk App notifications after the Android 13 release which automatically opted them out of default push notifications. To opt-in and continue receiving TickTalk notifications, please follow the troubleshooting method below.
Enable the TickTalk notifications from Android or Google Pixel phones:
1. Press and hold the TickTalk icon to enter the App Info
2. Click “Battery”
3. Select "Unrestricted"
Depending on your make and model, your Android notifications can be limited between 25-50 per app. To ensure you’re receiving new TickTalk notifications, you can clear previous notifications using the three methods below:
- To clear one notification, swipe it left or right.
- To clear all notifications, scroll to the bottom of your notifications and tap Clear All.
- To clear all silent notifications, next to "silent notifications," tap Close.
If these troubleshooting tips do not work, please contact us here. Our Support Team is available to help you Monday-Friday 9AM-6PM PST and we’d be happy to walk through the steps to ensure notifications are enabled. You can also access our full Troubleshooting & FAQ sections with answers to common questions.
Thank you again for choosing TickTalk!