The TickTalk 5 is a 4G unlocked universal device that works with GSM carriers internationally and has been purchased and used in over 100 countries.
What international GSM carriers work with TickTalk?
TickTalk 5 works with GSM carriers worldwide. Please download the compatibility sheet for more details. All carrier and frequency band data is collected online and it's recommended that customers outside the U.S. check the frequency band with your local carrier before purchasing to ensure that the product will work properly in your location. For a list of global GSM carriers, you can download our list here.
*Due to local importing laws and regulations, shipping service and/or cellular services are not available in Colombia, Croatia, Ecuador, Egypt, Iraq, Israel, Kuwait, and Russia at this time.
What type of plan does TickTalk require?
Please make sure your monthly plan is a regular cell phone plan with talk, text, and data. Wearable, digits, tracking, or tablet plans are not compatible with TickTalk. You may need to contact your carrier, switch to the correct plan, and then reboot the watch. You can also contact our Support Team for troubleshooting assistance.
How can I setup an APN for my local GSM carrier?
Before setting up your APN, you will need to get the specific code from your local carrier. In your TickTalk watch, select Settings > Edit APN > + and enter the code from your carrier. You will not need to input APN Type, please leave at Default. After the code is entered, click save. Reboot the watch by holding the black button and selecting Reboot. Once the watch turns back on, you should see a 3G or 4G symbol next to the signal bars to indicate your data is working.