Questions this article answers

How do I add contacts to TickTalk 5?
What is a Phone Book Contact?
How many contacts can TickTalk 5 store?
Can my child call grandparents or landlines?
Do contacts need the TickTalk App?
How can my child call me without having a phone?

How Do I Add Approved Contacts to TickTalk 5?

TickTalk 5 allows parents to control exactly who their child can communicate with.

You can add up to 53 approved contacts to your child's watch.

Approved contacts may include:

Parents
Guardians
Grandparents
Relatives
Family friends
Teachers or school contacts
Other trusted adults

Types of Contacts

TickTalk supports three types of contacts:

Phone Book Contacts

Phone Book Contacts can receive and place regular voice calls with the watch.

These contacts do not need to download the TickTalk App.

Examples include:

Grandparents
Relatives
School offices
Landlines
Trusted family friends

App Users

App Users communicate through the TickTalk App using:

Voice Calling
FaceTalk Video Calling
Messaging
Greeting Cards

App Users must download the TickTalk App and receive approval from the Administrator.

For more information, see:

How Do I Invite Another User to My TickTalk Watch?

Watch Friends

Watch Friends are other TickTalk watch users who can communicate directly with your child's watch.

For more information, see:

How Do I Add Watch Friends on TickTalk 5?

How to Add a Phone Book Contact

Open the TickTalk App.
Go to Parent Portal > Contacts.
Select Add Contact.
Enter the contact's name and phone number.
Tap Save.

Once the watch is online, the contact will automatically sync to the watch.

Important: The watch must be online using either an active cellular connection or Wi-Fi to receive contact updates.

How can my child call me without having a phone?

Add your number as a Phone Book contact in the TickTalk App (you don’t need the TickTalk App for this contact type).

Then, once the watch is online, your contact syncs to the watch.
From the watch, your child can place two-way voice calls to approved Phone Book contacts (including mobile phones and landlines).